Privacy Policy
At BoxHouse, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.boxhouse.com) or use our services. You agree to the terms and practices described in this policy by accessing or using our website.
Information We Collect
When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, and browsing behavior. We may also use cookies or similar technologies to enhance your browsing experience and gather additional information about your usage patterns on our site.
Additionally, if you choose to engage with our services, we may collect personal information such as your name, contact details, payment information, and any other information you voluntarily provide to us during the booking or inquiry process.
Telephone Consumer Protection Act (TCPA) Compliance
At BoxHouse, we are committed to complying with the Telephone Consumer Protection Act (TCPA) and respecting your preferences regarding telephone communications. The TCPA regulates telemarketing, auto-dialed, pre-recorded text messages, robocalls, calls utilizing artificial voices or AI bots, and unsolicited faxes. We strive to uphold the highest consumer protection and privacy standards in our communications practices.
Consent for Telephone Communications
By providing your contact information to BoxHouse, you consent to receive telephone calls, including pre-recorded and auto-dialed calls, robocalls, calls utilizing artificial voices or AI bots, and text messages from us or our authorized representatives at the number(s) you have provided. These communications may be for informational, marketing, or promotional purposes related to our products, services, offers, and events.
Your Right to Opt-Out
We respect your right to control the communications you receive from us. If you no longer wish to receive telephone calls or text messages from BoxHouse, you may opt out at any time by:
- Using the opt-out mechanism provided in the communication received.
- Contacting our Customer Support team and requesting to be opted out of future communications.
- Updating your communication preferences in your account settings, if applicable.
Please note that even if you opt out of receiving marketing communications, we may still need to contact you for transactional or administrative purposes, such as confirming orders or providing important service updates.
Data Security and Privacy
Protecting the security and privacy of your personal information is a top priority at BoxHouse. We employ industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Changes to This Policy
BoxHouse reserves the right to update or modify this TCPA portion of our privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy and complying with applicable laws and regulations.
How We Use Your Information
The information we collect from you is primarily used to improve and personalize your experience with BoxHouse. We may use your personal information to:
- Process your bookings and reservations.
- Communicate with you regarding your inquiries, bookings, or any updates on our services.
- Provide customer support and respond to your inquiries or requests.
- Enhance our website and services based on your preferences and feedback.
- Analyze website usage patterns to improve our marketing efforts and enhance user experience.
Information Sharing and Disclosure
We understand the importance of protecting your personal information and will not sell, trade, or rent it to third parties for marketing purposes. However, we may share your information with trusted service providers or business partners who assist us in delivering our services or improving our operations. These parties are obligated to maintain the confidentiality and security of your information.
We may also disclose your personal information if required by law when we believe it is necessary to protect our rights, safety, or property or to comply with legal process.
Data Security
We take appropriate measures to safeguard your personal information and maintain its confidentiality. We use industry-standard security protocols and encryption techniques to protect your data from unauthorized access, alteration, disclosure, or destruction.
Please note that no data transmission over the Internet or electronic storage method is entirely secure. While we strive to protect your information, we cannot guarantee its security.
Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we have no control over these external sites’ content, policies, or practices. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or handling your personal information, please contact us at hello@boxhouse.com.
